Fox Haus LLC

Privacy Policy

June 21, 2026

Fox Haus LLC (“Fox Haus,” “we,” “us,” or “our”) is a limited liability company organized under the laws of the State of New York. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our websites, mobile applications, and related services (collectively, the “Services”). It applies to all Fox Haus Services unless a specific Service provides its own separate privacy policy.

By using our Services, you acknowledge that your information may be handled as described in this Policy.

Geographic Scope and Availability of Services

Fox Haus is based in and operates its Services from the United States. Certain Services, features, data sources, calculations, recommendations, forecasts, and estimates are designed primarily for use with properties, utility systems, markets, regulations, and climate data located within the United States — this includes our real estate investment, home management, and home energy applications (for example, FlipFox, HomeFox, and EnergyFox). Other applications, such as our gardening and landscaping tools (for example, GrowFox and YardFox), may be useful in other locations but are developed with U.S. users in mind.

While you may access the Services from outside the United States — for example, if you live abroad and own, manage, or are considering property within the United States — some functionality may be unavailable, limited, inaccurate, or operate differently when used with properties, assets, or systems outside the United States. If you access the Services from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those of your country of residence.

Information We Collect

We collect information necessary to provide, operate, secure, maintain, and improve our Services. The specific information collected depends on the Service you use and how you use it.

Information you provide. This may include your name and email address; account and profile information; subscription and billing-related information; communications and support requests; and information you choose to upload, enter, or create within the Services. Depending on the application, this may include property details, energy-usage details, garden and plant details, landscaping details, home-maintenance records, photos, documents, and notes necessary to provide the functionality of the Service.

Information collected automatically. When you use our Services, we may automatically collect technical and usage information such as device type and operating system, browser type, application version, language and region settings, and usage, performance, and diagnostic information (including crash reports).

Identifiers. We may collect identifiers such as account identifiers, device identifiers, or similar identifiers necessary to operate, secure, and improve the Services.

Location information. Many of our applications request access to your device location to provide location-dependent features — for example, weather and climate data, plant-hardiness-zone lookups, property-location functionality, mapping, and local recommendations. You may grant or revoke location access at any time through your device settings.

How We Use Information

We use information to:

Provide, operate, and maintain our Services;
Authenticate users and manage accounts;
Process subscriptions and transactions;
Respond to inquiries and support requests;
Develop, test, and improve features and functionality;
Monitor, secure, and improve the reliability of our Services;
Detect, prevent, and address fraud, abuse, security incidents, and technical issues;
Comply with legal obligations; and
Enforce our terms, policies, and agreements.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Artificial Intelligence and Automated Features

Certain Services use artificial intelligence, machine learning, or automated processing to analyze information you provide and generate recommendations, insights, forecasts, reports, estimates, or other outputs. These outputs are provided for informational purposes only and may not always be accurate, complete, or suitable for your specific circumstances.

We do not currently use the information you provide to train or develop artificial intelligence or machine-learning models; it is used only to deliver the features you request.

We do not sell personal information. We share information only in the following limited circumstances:

Service providers. We use third-party service providers to host, store, process, analyze, secure, support, and improve our Services, and they may process information on our behalf only as necessary to perform services for us. These providers include cloud hosting and storage providers; analytics providers; crash-reporting and diagnostics providers; subscription and payment processors; AI-processing providers; and email and customer-support providers.

Legal requirements and safety. We may disclose information if required by law, regulation, legal process, or governmental request, or where we reasonably believe disclosure is necessary to comply with legal obligations, protect our rights or property, protect the safety of our users or others, or investigate fraud, abuse, or security issues.

Business transfers. If Fox Haus is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.

Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as reasonably necessary to provide our Services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. When information is no longer needed, it may be deleted, anonymized, or aggregated.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Access — request a copy of the personal information we maintain about you;
Correction — request that we correct inaccurate or incomplete information;
Deletion — request that we delete your personal information;
Portability — request a copy of certain information in a portable format; and
Opt out — opt out of the “sale” or “sharing” of personal information (note: we do not sell or share personal information for cross-context behavioral advertising).

To exercise any of these rights, contact us at developer@foxhaus.org. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights. These rights are available to residents of U.S. states with comprehensive privacy laws, including California, to the extent those laws apply; as noted above, we do not sell or share personal information as those terms are defined under those laws.

Account and Data Deletion

Our applications require you to create an account in order to use them. You can delete your account and its associated data directly within each application, under Settings, or by contacting us at developer@foxhaus.org. When you delete your account, we delete or anonymize the associated personal information, except where we are required or permitted by law to retain it — for example, information necessary for legal compliance, fraud prevention, dispute resolution, or enforcement of agreements.

For Users in the European Economic Area, United Kingdom, and Switzerland

If you are located in these regions, Fox Haus LLC is the data controller of your personal information. We process your personal information on the following legal bases: to perform our contract with you (to provide the Services you request); for our legitimate interests (such as securing and improving the Services); to comply with legal obligations; and with your consent where required. You have the right to lodge a complaint with your local data protection supervisory authority. Where we transfer personal information outside your region, we rely on appropriate safeguards as required by law.

Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under 13 (or under 16 in regions where that is the applicable age). If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the date at the top of this Policy and, where appropriate, provide additional notice.

Contact Us

If you have questions, contact us at: